Tata Steel’s legendary Chairman and MD, Russi Mody, held a meeting every week with Tata Steel employees in Jamshedpur, in the 1980s. During one such meeting, a worker raised a serious issue. He claimed that the workers’ toilets were of poor quality and sanitary. In contrast, he stated that the executive restrooms were always clean and well-kept.
Russi Mody asked his top executive how much time he needed to correct the situation. When the executive requested a month, Russi Mody said he would do it in a day and asked the executive to send a carpenter.
Russi Mody instructed him to swap the sign boards on the toilets when the carpenter arrived the following day. The workers’ toilet now said ‘Executives,’ while the executives’ toilet said ‘Workers.’
Russi Modi then directed that the sign boards be changed every two weeks. The two toilets’ quality had equalized, within three days.
Being a leader entails much more than being an executive. Identification of problems necessitates critical thinking. However, solving a problem only requires creative thinking. This is not only a story, but also a leadership lesson from the great Russi Mody.
Russi Mody began working for Tata Steel as an office assistant. He had quadrupled the company’s production capacity and set the tone for India’s fledgling human resources practice by the time he left.
Russi Mody died in 2014 when he was 96 years old. It’s unclear whether his longevity was due to his famous 16-egg omelets or his insistence on living life on his own terms. Russi Mody was, without a doubt, a rare Indian corporate hero.
About Mark Manuel
The above thoughts/content has been proudly copied from the wall of Sir Mark Manuel. Being interviewing almost every role model of this country and going stronger each day. Mark Manuel is a respected Mumbai editor, writer, and columnist.
With over three decades of journalism in leading publications. This includes the Free Press Journal, Times, Dainik Bhaskar, Mid-Day, and Afternoon. He is famous for his brilliant pen interviews. He himself is a TEDx speaker.
Further
His interviews have been featured in several leading media houses. They include the Hindustan Times, Huffington Post, BBC, and Network 18. Almost every famous person has been interviewed by him in the country from Mother Teresa to Muhammad Ali. His first book is just out. It’s titled Moryaa Re! It is a crime thriller that is perhaps the country’s first police procedural. He began his career covering crime. And in a tribute to his experience and knowledge of this beat.
Several distinguished officers of the Mumbai Police and its Crime Branch collaborated with him to make this book possible. Amitabh Bachchan wrote the forward in a statement of friendship for Mark Manuel and admiration for his work.
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